Ikuntji Artists Haasts Bluff, NT

Shipping policy

Freight and Handling Costs

Please note that our artwork and fabric prices include domestic shipping only.

For International orders, shipping costs will be charged in addition and separately after your order is placed.

International shipping will incur an extra cost (please note this may vary if a large amount of products are ordered)

Paintings / Prints : $40 extra

Fabrics $11 extra.

Our prices are inclusive of freight costs and also handling. As a remote art centre staff have to drive 230 km�s to the closest post office / courier office and also take great care in packing items properly to ensure a safe delivery. If purchasing more than one item, we may be able to ship them together for a reduced fee, though this is not always possible. All paintings are shipped unstretched, with the exception of some 30x30cm (or smaller) paintings. Pre-stretched paintings are shipped in a separate package, pre-stretching must be pre-organised and paid for.

Insurance and Delivery

Please note our rural location, freight times may take longer than usual and we endeavour to send everything within 14 days.

Please clearly nominate a delivery address, phone number and name for your delivery failing to do so may result in your package being delayed further.

Paintings and prints are posted using Startrack or Australia Post and other items are posted with Australia Post unless other delivery arrangements are made with the art centre. You will receive an email with your tracking number and order details once it has been posted.

Haasts Bluff has an outgoing mail service once a week, however, this has become increasingly unreliable over the last few years. Every effort is made to dispatch your package as quickly as possible, but specific delivery times cannot be guaranteed. Please keep in mind that you are purchasing something from a remote community. The minimum delivery time is one week after the item has been posted.

The nearest courier service is 230kms away in Alice Springs and entails additional costs. If you require the article in a hurry please notify us and we will do our best to try to process the parcel quickly.

Refund policy

Ikuntji Artists does not offer refunds or returns for change of mind. Once an order is placed, it cannot be modified or cancelled. Please take this into consideration when purchasing items. Please also note that for handmade items such as fabrics and t-shirts, slight variations should be expected. Much care and time is taken when arranging photographs of artworks for the website and we do our best to assure that they are true to colour and form. Ikuntji Artists are not responsible for misrepresentations of images on personal devices.

Please be aware when purchasing clothing, we do not offer a refund for change of mind. As we and our manufacturing partners, Publisher Textiles are still ironing out the kinks in production there may be some inconsistencies in details given and the finished product (sizing guides and base fabrics are the main culprits). During this period we are happy to offer a refund or exchange for items that do not match the description given. Once things are running smoothly we will no longer offer refunds and will only be able to offer an exchange or store credit for clothing purchases.
Please also be aware we are not able to offer refunds or reimbursements for postage costs.

Return policy

• Darwin Aboriginal Art Fair takes no responsibility for the cancellation, return or exchange of any purchases made at the online Darwin Aboriginal Art Fair. All cancellations, returns or exchange requests must be directed to the Art Centre/Vendor where the purchase was made.
• Darwin Aboriginal Art Fair takes no responsibility for any or items that appeared different to what was depicted on the online Darwin Aboriginal Art Fair website